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Contact Us

Contact Us

Billing
  • Mobile Numbers for Blocking of Credit Cards – SMS Only: +91 9323803935 Please send SMS for card blocking on this number
  • Dial our Toll Free Phone Number :1800 225 100 (24 X 7 )

    forCredit Card Blocking& General Query
  • Dial our Toll Free Phone Number:1800 225 110 – 10:00 AM to 06:30 PM

    (except all Saturday, Sunday & Other Public Holidays) for Bill related & General Query

OR email us as under:

QueryAbbreviation to be used in the subject matter of email along with Credit card Number * Email Id
Bill RelatedBR (Your Credit Card No *)crm@bobcards.com
Payment RelatedPR (Your Credit Card No *)
Transactions RelatedTR (Your Credit Card No *)
Bonus PointsBP (Your Credit Card No *)
Go Green ActivationGG (Your Credit Card No *)
Data AmendmentDA (Your Credit Card No *)
Cancellation & ClosureCC (Your Credit Card No *)
Others(OTP/IVR/Portal/Online Txns)OTH (Your Credit Card No *)

Kindly email your query by mentioning abbreviation (Your Credit Card Number *) in the SUBJECT to crm@bobcards.com

Eg: If you have query related to Application Status kindly use AS (Your Application Reference Number) in the Subject matter of e-mail SUBJECT matter of emails.

Merchant Business (POS Machines)

Merchant Service Desk

For Queries / Complains / Grievances pertaining to Installation / De-installation / Payments.
Dial our Toll Free Phone Number :1800 223 225, Toll Number : +91 9022655655 , 022-39698004 (10:00 AM to 06:30 PM


(Except all Saturday, Sunday & Other Public Holidays).
e-mail id: pos@bobcards.com


Lodging Complaint on :merchantsupport.bobcards.com

Or email us as under:

QueryAbbreviation to be used in the subject matter of email along with MerchantApplication Number /MID Email Id
Merchant enrolment/Application RelatedMEQ (Your Merchant Application Number)me@bobcards.com
Payment RelatedPRQ (Your MID Number )

Kindly email your query by mentioning abbreviation (Your Merchant Application/MID Number) in the SUBJECT to me@bobcards.com

Eg: If you have query related to ApplicationStatus kindly use MEQ (Your Merchant Application Number) in the SUBJECT matter of email

For payment related issues, kindly use AbbreviationPRQ (Your MID Number) in the SUBJECT matter of email.

To apply for credit card, SMS ' Apply <space> <your city> ' to 9223990624 NOW!

icon By applying for a credit card, I authorize BOB Financial & its representatives to call me or SMS me with reference to my request. This consent will override any regristration for DNC / NDNC. I also understand providing credit card is at the sole discretion of the Company.
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(formerly known as Bobcards Limited).
All rights reserved.
 
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