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BOB Financial Solutions Limited (formerly known as Bobcards Limited) was established in the year 1994. It is a Non-Banking Financial Company, wholly owned by Bank of Baroda, one of the top banks of India. The Company's primary business is credit cards and merchant payment processing partner of Bank of Baroda merchant acquiring business.

Merchant Contact Centre

For queries/ request related to POS application status/ New Installations/ Additional installation/ POS machine Upgradation & Replacement/ Rent collection/ POS machine not working/ Paper Roll requirement, please email to merchant.business@bankofbaroda.com & posoperation@bankofbaroda.com.

For issues related to Transactions Payment/ Settlement/ Chargeback/ Risk Hold / Release, please email to me.ops@bobfinancial.com or call at 1800 223 225.

MDR Charges:

a) Domestic Debit Card Transactions: As per RBI guideline.

b) All Credit Card & International Debit Card and other card transactions: As per Bank policy subject to change from time to time.



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  • Important Information - BoB Credit Cards are currently being issued for the billing cycles of 1st,16th or 18th of the month as per BFSL's discretion. The cardholder has a one-time option to change the existing billing cycle as available. Cardholder may write to crm@bobfinancial.com for a change in the billing cycle. By applying for a credit card, I authorize BoB Financial & its representatives to call me or SMS me with reference to my request. This consent will override any regristration for DNC / NDNC. I also understand providing credit card is at the sole discretion of the Company.

Statutory Links

Bank of Baroda Reserve Bank of India Visa/MasterCard Registration Downloads Most Important T&C Cardholder Agreement Tenders Product Leaflets
Grievance Redressal Do Not Call Registry (DNCR) Fair Practice Code Public Disclosures Security Tips/Alert Disclaimer Privacy Policy COVID Moratorium Nodal Officer
Copyrights 2018 - BoB Financial Solutions Limited. All rights reserved.
(CIN:U65990MH1994GOIO81616).