Cardholder in such cases has to inform to the nearest BOBCard Area Office or at 1800 225 100 (All India Toll Free) and report the loss/theft of Credit Card so that the Card is blocked immediately.
Report loss to the police and collect a copy of the complaint / FIR and submit the same to the Company immediately.
In the event of misuse in "Card not lostâ€ scenario, the cardholder has to file a FIR online to the local cyber crime cell of the State Police and send the copy of the same to the Company for record.
Cardholder will be liable for all transactions made on the Card until blocking of the card or receipt of the written confirmation along with a copy of the police complaint/FIR. The Cardholderâ€™s liability would then be limited to Rupees 1,000/- only for all subsequent misused charges after receiving of the written confirmation about loss/theft Card.
If the Cardholder subsequently recovers the Card, the recovered Credit Card must not be used. Please destroy the Card by cutting into several pieces through the magnetic strip.
Important Information - BoB Credit Cards are currently being issued for the billing cycles of 1st,16th or 18th of the month as per BFSL's discretion. The cardholder has a one-time option to change the existing billing cycle as available. Cardholder may write to email@example.com for a change in the billing cycle.
By applying for a credit card, I authorize BoB Financial & its representatives to call me or SMS me with reference to my request. This consent will override any regristration for DNC / NDNC. I also understand providing credit card is at the sole discretion of the Company.