Track your Application
Tracking your application is quite simple once you have applied for your BoB credit card.To check the status
Register your Queries / Complaint
For any queries / complaints on your account, you can reach out us through our
Ans : The Instant SMS service lets you receive information related to your BoB Credit Card on an SMS. You only need to SMS KEYWORD (specified for your query) XXXX where XXXX = Last 4 digits of your BoB Credit Card number to 9223172141 from your registered mobile number.
Ans : The services that you can avail through Instant SMS service are listed below, along with the keywords you need to use:
Please note, for every SMS request that you send to 9223172141, there is a charge applicable as per your mobile tariff plan. This amount goes to your telephone operator and the SMS provider. BoB Credit Card does not charge you anything for this service. Please check with your operator to know more about the charges levied for this service
Ans : No, you do not need a Data Service/Internet/GPRS connection to use this service. You can avail this service from all mobile phones using the standard SMS service.
Ans : No, you cannot avail this service from any mobile number. To use this service, you must send your SMS only from the mobile number registered with us, against your BoB Credit Card.
In case your mobile number is not updated with us, you can update the same in 2 simple ways:
Ans : If you have upgraded/replaced your BoB Credit Card, all details of your old card would have been migrated to your new card. You need to SMS query-specific KEYWORD XXXX, where XXXX will be last 4 digits of your new BoB Credit Card.
Ans : We will block your card the moment we receive your card block request through SMS. An instant block confirmation SMS will also be sent to you. If you do not receive a confirmation SMS from us within 5 minutes of your request, please do not consider the card to have been blocked. Please call up our Toll-free Helpline, and get your card blocked immediately in order to avoid any misuse or Log-in to your online card account at https://online.bobcards.com/ with your username and password.
|For queries/ request related to POS application status/ New Installations/ Additional installation/ POS machine Upgradation & Replacement/ Rent collection/ POS machine not working/ Paper Roll requirement, please email to firstname.lastname@example.org.|
|For issues related to Transactions Payment/ Settlement/ Chargeback/ Risk Hold / Release, please email to email@example.com and call at 1800223225.|